At Aastiv Tech ("we", "our", or "us"), accessible through www.aastivtech.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us regarding our services.
1. Information We Collect
We may collect the following information:
- Contact Information: Your name, email address, phone number, and other details you provide when contacting us.
- Project Information: Business details, website requirements, and other information you share when requesting our services.
- Technical Information: Certain technical information, such as browser type, device information, IP address, and website usage data, where collected through our website or third-party tools.
- Communication Information: Messages and other information you provide through email, website forms, WhatsApp, or other communication channels.
Please do not submit confidential or sensitive personal information through our general enquiry forms unless it is necessary for your enquiry.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests.
- Prepare quotations and discuss projects.
- Provide website development, design, branding, SEO, and related services.
- Communicate with existing and prospective clients.
- Maintain, secure, and improve our website.
- Understand website performance and usage.
- Prevent misuse, fraud, or security issues.
- Comply with applicable legal obligations.
We will use personal information for purposes consistent with applicable law.
3. Forms and Third-Party Services
Our website may use third-party services to provide certain features, process enquiries, measure website performance, or improve functionality.
These services may include:
- Web3Forms: To process information submitted through our website enquiry forms.
- WhatsApp: To facilitate communication when you choose to contact us through WhatsApp.
- Website Hosting and Technical Services: To host, maintain, secure, and operate our website.
- Analytics and Search Tools: To monitor website performance and understand traffic, where applicable.
These providers may process certain information according to their own privacy policies and applicable terms.
We encourage you to review the privacy policies of third-party services you choose to use.
4. Cookies and Similar Technologies
Our website and its integrated services may use cookies or similar technologies to support functionality, remember preferences, analyse traffic, or improve performance.
The technologies used depend on the features enabled on our website.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.
For further information, please refer to our Cookie Policy.
5. Sharing of Information
We do not sell your personal information.
We may share information when reasonably necessary with:
- Service providers that help us operate our website and business.
- Technical providers involved in hosting, communication, analytics, or project delivery.
- Relevant authorities where disclosure is required by applicable law.
- Other parties where you have requested or authorised the sharing.
We seek to limit such sharing to what is reasonably necessary for the relevant purpose, subject to applicable law.
6. Data Security
We take reasonable measures to protect information against unauthorised access, disclosure, alteration, or loss.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, and meeting legal obligations.
The applicable retention period depends on the type of information and the circumstances in which it was collected.
8. Your Privacy Rights
Subject to applicable law, you may have rights to request access to, correction of, or deletion of your personal information, withdraw consent where processing is based on consent, or raise concerns about how your information is handled.
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before responding to certain requests.
9. External Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. Please review their policies before providing personal information.
10. Children's Privacy
Our website is intended for general business use and is not specifically directed at children.
We do not knowingly seek to collect children's personal information unlawfully. If you believe a child has provided personal information to us inappropriately, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or applicable legal requirements.
Updates will be published on this page with a revised date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Aastiv Tech
Email: support@aastivtech.com
Website: www.aastivtech.com